Frequently Asked Questions by Club Secretaries

Current average lead time = 5-6 weeks  |  Our showroom is open by appointment only


Yes, we offer the facility of an online club shop for anyone to use, it’s free to set up and can be used at anytime through out the year.

No, as we manufacture everything custom made it means we never discontinue a design unlike other manufactures that have a ‘catalogue period’ where they manufacture a certain design for two years then discontinue it.

Yes, one of our staff can help design a new one with you or you can customise a design we currently have on our website to whatever colour scheme you may need.

Yes, we can always provide a high-resolution mock up the items with sponsor logos on if the sponsor requires

If an item is kept in stock then its typically dispatched within one working day, if an item is made to order then the lead time is 4 weeks as it is custom made.

Please refer to our size guides to see what size we would recommend for each product.

No, We will not accept personalised or made-to-order items for exchange.

Would you like discuss more about printing or embroidery with once of our team

Request a call back

Contact Us

If you would like to visit us, please always call ahead and set an appointment to avoid a wasted journey. Although we have a showroom area, our staff are often out at appointments visiting our customers, so someone may not always be available.


UK: 03300 249110
International: 0044 3300 249110



Unit 12 Gabwell Business Centre,
Quadrant Way, Hardwicke,
Gloucester, GL2 2JH,
United Kingdom

 Head Office : United Kingdom

Company No. 6239798
VAT Registered No. 937984165

 Opening hours:

Office working hours Monday - Friday, 9am - 5pm
Out of hours answering service 24 hours a day, 7 days a week

What Clients Are Saying About Us

© Zapkam Limited 2006-2021. Zapkam is a registered trademark owned by Zapkam Limited. The ZK logo, the "We Know About Sport" slogan, product designs and website designs are the copyright of Zapkam Limited and must not be copied without written permission.