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Frequently Asked Questions
When paying for your order using a Credit or Debit Card through our online site, over the telephone, or even if you collect your items, we use RBS Streamline and SagePay (previously Protx) to process your Card Payments. To find out more about either of these companies, please click one of the links below:
SagePay (previously Protx) - secure online payment gateway for credit card processing
Streamline - the leading provider of merchant accounts, giving businesses the ability to accept credit/debit card payments
How to Order1 - Online using a Credit or Debit Card
Buy online at www.zapkam.com 2 - Telephone using a Credit or Debit Card Call us on +44 (0) 1453 755 400 3 - By Post using a Cheque or Postal Order
Payments via Postal Order & Cheques must be made payable to ‘Zapkam Limited’ and sent to our mailing address:
Zapkam Limited Unit H2B Bath Road Trading Estate
Stroud GL5 3QF United Kingdom
The Postal Order or Cheque, must be accompanied by a letter stating the product(s) that you would like to buy, along with the address that you would like the product(s) sent to.
Please carefully check your order total, including delivery costs, against our website or by telephoning us (on 01453 755 400), before sending your payment.
4 - Collection using a Credit or Debit Card or Cash
Although we don’t have a shop, you can call us on +44 (0) 1453 755 400, to arrange an appointment to collect your items. Please allow at least 24 hours notice for arranging collections.