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Frequently Asked Questions About Zapkam |
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About ZapkamWilliam Pedrick - Managing Director, Zapkam Limited:Zapkam was originally founded by Managing Director William Pedrick with the aim to provide High Quality Sports Wear for Footballers at a fair price. William founded the company as a result of buying a pair of Goalkeeper Gloves for over £50.00, which used up all of his Birthday money at nine years old. The gloves fell apart after the first use but both the brand and the retailer, from which he had purchased them, refused to replace the gloves. Many brands claim to listen to their customers, but at Zapkam, we really do listen. By filling in our questionnaires during the year, you helped by giving us some great ideas. Your ideas were used by Zapkam to improve our previous product ranges - and even to release some new products. We pride ourselves at Zapkam on listening to our customers' feedback and feel that as a result of your feedback this year's range meets our customers' needs better than ever. If you look at your login area on the website, there are continuous developments and improvements being made to the website. Quite a few of the ideas that you gave us from the questionnaires have now been implemented; for instance you can now track when your order has been dispatched - and its tracking number if applicable. Thank you to everyone who took the time to send us your feedback. We really appreciate it. A massive thank you to to everyone who has supported us, especially to Roxanne Heard, Charles Pedrick, Paul Woodford, Alex Penny, Chris Day, Steve Williams, Brian McInally, Barry Lewington, Neil Moss, Clive Saunders, Ryan Pryce and Liz Overton. There are so many of you who have supported us, especially after our warehouse fire in October 2008. It makes it difficult to fit you all on the page, so please don't think that we have forgotten you! Enjoy looking through the website... William PedrickManaging Director, Zapkam Limited
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